Overall Rating: 4.5 - Everything you'd expect in a hotel, they have it. Staff were very friendly and service was very nice. If not for the room rates incident I would've given them a 5.
What we didn't like? As with any hotels, prices are quite expensive. The food was great, but I don't think it was anywhere close to being worth P1,350 per person. The rates of the rooms are expensive as well and I mean crazy expensive! The rates of their rooms start at around P5,000 and that's in the old wing. The new wing rooms are priced at around P6,000 above.
Another incident that seemed to have stuck to me was when we found out that the room prices offered to us was more expensive than availing one of their promos. As part of their wedding package, they offered 20% discount for rooms to all of our guests. We eventually found out that availing the SM Advantage Card promo would save us a lot more. We would have appreciated it if they suggested this to us when we were booking rooms. In fairness to them though, they changed our bookings so we can avail cheaper room rates through SM Advantage Card.
What we love? Taal Vista's package included almost everything one would need for a wedding reception. Since we're booking two of their ballrooms, we got more than the original package. Aside from the complimentary 2-night stay in the Ambassador Suite, we also were allowed to bring in 10 bottles of wine free of corkage. The sound system was provided, but limited to only 4 instruments (a full band might not work best with their sound system), the wedding cake as well as any floral arrangements were part of their package.
As good as the package inclusions were, there was one thing that never made us think twice about Taal Vista - the mood lights in their new ballroom. As shallow as that might sound, but the lighting made everything look more beautiful and set a more romantic ambiance. We really didn't know what to expect as far as setup goes, so I'll let you guys be the judge with these pictures, but I personally loved it!
The food? Ours was good, even better actually than what we had during the food tasting and the servings were generous too! I heard as well that the cocktail food were 'sold like hotcakes'. Honestly, I loved the cocktail food more than the entrees!
The service? Our AE Janet was very friendly and accommodating. She was able to entertain all our queries and got back to me every time I requested for a return of call. During the reception, we were treated like king and queen by one of the head waiter. Oh, and one thing that struck to me most, was when we got back from the church, the staff were all smiles in congratulating us - something I thought was very nice.
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